How to setup & use Iridium voicemail?

STEP 1: Check if the Voicemail service number is correctly set up.

For 9555 & Extreme Phones:

• In 'Menu' select 'Voicemail' - 'Voicemail Settings' - 'Number'.
• Enter [phone] and press 'Save'

For 9505A Phones:

• Press the Envelope key, 'Call Voicemail, select?' will appear.
• Scroll with arrow keys until 'Message settings, view options?' appears.
• Press [OK], 'Voicemail number, select?' will appear.
• Press [OK], enter the Iridium general voicemail number, [phone].
• Press [OK]. Hold on to the [C] key to return to the main screen.

STEP 2: Set up call forwarding to Voicemail. Make sure the phone is turned ON, is registered in the Iridium network and has good signal strength.

For 9555 & Extreme Phones:

• In 'Menu' scroll down to and select 'Setup'.
• Select 'Call Options' - 'Call Forwarding', wait until the list of options appears.
• Select the desired option: 'All Calls', 'If Busy', 'If No Answer' or 'If Unavailable'.
• Select 'Voicemail' from the list, wait until confirmed.

For 9505A Phones:

• Press the 'Menu' key, scroll with the left/right arrow keys until 'Call Related Features” appears.
• Press 'OK', scroll down until 'Call Forwarding' appears.
• Press 'OK', scroll down until 'Forward When Unavailable' appears.
• Press 'OK', 'Please Wait' will appear, wait for a while until 'On' appears.
• Press 'OK', scroll down until 'Voicemail' appears.
• Press 'OK', 'Please Wait' will appear, wait until 'Call Forward On' appears.
• 'Forward When Unavailable' then appears, hold on to the 'C' button to return to the main screen.

STEP 3: Accessing your personal mailbox (retrieving your voicemail)

• Call Iridium voicemail number [phone]:
  
  For 9555 & Extreme phones: Select 'Menu' - 'Voicemail' - 'Call Voicemail' (this will automatically call the Iridium voicemail number, [phone]).
  
  For 9505A phones: Press the Envelope key, 'Call Voicemail, select' will appear. Press OK to call the Iridium voicemail number, [phone].
  
  
• Wait for the voice prompt asking you to “re-enter the Iridium phone number you are trying reach”. Enter your Iridium phone number (8816XXXXXXXX); you will then be forwarded to your personal voicemail greeting.
• Press the '*' key to interrupt the greeting, and enter your password (last 7 digits of your Iridium number, see below) to access your personal mailbox.
• Follow the voice prompts for menu options.

Note: By default, your voicemail password is the last 7 digits of your Iridium phone number. For security reasons, please change it using menu options.